Service Advisor (VAG Group)

Holt Recruitment Ltd

About this role

This permanent Service Advisor (VAG Group) role sits within the Aftersales team of an established premium dealership in The City of Brighton and Hove, operating from the same Brighton site for 20 years as part of a family-run motor group established over 150 years ago. You will manage the full customer service journey, from bookings and vehicle check-ins through to workshop updates, additional work authorisation, invoicing and handovers. The position requires existing Service Advisor experience, good organisation, and the ability to look after customers properly while keeping a busy workshop moving. The working week is 46.25 hours, Monday to Friday, with one in four Saturdays, 8:30am to 12:30pm.

Job Description

Service Advisor | Premium Dealership | £31,500 Basic | £38,00040,000 OTE
Changing jobs should improve something. Better money, fewer Saturdays, genuine progression or a business that actually invests in your development.

Ideally, more than one.

Holt Recruitment are working with an established Premium Dealership in Brighton, looking for an experienced Service Advisor to join their Aftersales team.

The dealership has operated from the same Brighton site for 20 years and belongs to a family-run motor group established over 150 years ago.

What's in it for you?
  • £31,500 basic salary with a realistic £38,00040,000 OTE.
  • 46.25-hour working week, Monday to Friday.
  • One in four Saturdays, 8:30am-12:30pm.
  • Achievable bonus structure covering labour sales, customer service,-and service plans, with quarterly bonuses worth up to £1,300pm
  • Manufacturer accreditation within your first 12 months - with genuine progression opportunities across the Group in the future.

The role

You'll be managing the full customer service journey, from bookings and vehicle check-ins through to workshop updates, additional work authorisation, invoicing and handovers.

You'll need existing Service Advisor experience, good organisation and the ability to look after customers properly while keeping a busy workshop moving.

Why consider it?

If your current dealership offers plenty of targets but very little in return, this could be worth a conversation.

Grab the bull by the horns and hit apply or speak to Eric Duxbury on (url removed) or (phone number removed) to discuss your next career shift.