About this role
Just Recruitment is recruiting a Sales Administrator for a well-established and growing business in Sudbury on a permanent basis, with a salary of £24,000 to £27,000 per annum. The role involves daily review and processing of customer schedules and sales orders, accurate data entry and order management through customers' own online portals, and handling customer enquiries and resolving queries. You will liaise closely with Purchasing, Manufacturing and Despatch to ensure orders are processed and delivered efficiently, prepare commercial and export documentation, and support annual price increases and promotional activities for existing customers.
Job Description
This is a varied and challenging role, ideal for someone who enjoys working in a fast-paced environment, has excellent attention to detail and takes pride in delivering outstanding customer service.
Key Responsibilities:
* Daily review and processing of customer schedules and sales orders.
* Accurate data entry and order management through customers' own online portals.
* Handling customer enquiries, resolving queries and proactively progressing orders.
* Liaising closely with internal departments, including Purchasing, Manufacturing and Despatch, to ensure orders are processed and delivered efficiently.
* Preparing commercial and export documentation.
* Supporting annual price increases and promotional activities for existing customers.
* Providing general sales administration support and helping to resolve day-to-day operational issues.
Approximately 75% of this position is administration-based and involves a significant amount of problem-solving, managing customer queries and ensuring orders run smoothly.
Essential Skills and Experience:
* Previous experience in a sales or customer-focused environment.
* Strong problem-solving and organisational skills.
* Excellent attention to detail and accuracy.
* Confident using Microsoft Excel.
* Ability to learn quickly and adapt to new systems and processes.
* A proactive approach, with plenty of initiative.
* A positive attitude and strong team-working skills.
Monday - Friday
9am - 5pm