Repairs Planner Scheduler

Sellick Partnership

About this role

This is a contract Repairs Planner Scheduler role based in Swadlincote, working 35 hours a week in the office, with a salary of £13 to £20 per hour. You will use databases and CRM systems to schedule works for tradespeople including Gas Engineers, Joiners, Plumbers and Electricians, and will draw on an understanding of construction skillsets and geographical locations to book works effectively for residents. Duties also include following up repairs, jobs with multiple visits, previous cancellations and no access, responding calmly to emergency property repairs, and dealing with property maintenance complaints. Planning or scheduling trades or engineers and experience of CRM systems and MS Office packages are essential.

Job Description

Repairs Planner Scheduler

Swadlincote - Office based

35 Hours a week

-16.90 - 18.86 Umbrella

Temporary ongoing contract/ Temporary to permanent

Do you have experience in planning/scheduling engineers? Sellick Partnership Ltd are currently recruiting for an experienced despatcher who will join our East Midlands based client on an initial temporary basis, with the potential for a permanent contract

Daily duties of the Repairs and Maintenance Planner consists of:

  • Utilising databases and CRM to scheduling works for tradespeople such as Gas Engineers, Joiners, Plumbers, Electricians and other Construction professionals
  • Understanding Construction skillsets and geographical locations to effectively book works for residents
  • Following up repairs raised by customers and jobs that have multiple visits, previous cancellations and no access
  • Supporting the delivery of an excellent customer care service
  • Responding to emergency property repairs in a calm manner
  • Dealing with property maintenance complaints and referring to wider team

Essential requirements of the Repairs and Maintenance Planner:

  • Planning/Scheduling trades or engineers
  • Used CRM systems and MS Office packages

If you believe that you are well suited towards the role of the Repairs and Maintenance Planner then please apply now, for more information please contact Ebony Simpson at the Sellick Partnership Derby office

Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.