About this role
This is a contract Infrastructure Cloud Engineer role based in Leatherhead, working within a large enterprise environment of circa 5,500 users and an extensive cloud footprint. The position is primarily project based, with around 70% of time dedicated to project work and 30% to reactive support. Responsibilities include investigating and resolving third line support issues, working closely with suppliers where required, and maintaining and supporting the IT infrastructure in line with agreed SLAs. You will also support change delivery using an ITIL service management framework and take a lead role in managing suppliers. Technical knowledge required includes Azure, Microsoft 365, Microsoft Defender, Intune Device Management, Exchange/SMTP/365 messaging, zero trust technologies such as Zscaler, and Windows 11 and Windows Server, along with demonstrable experience in larger scale environments of 1,000+ users.
Job Description
Infrastructure Cloud Engineer
Location: Hybrid - Leatherhead, Surrey (2-3 days onsite)
Contract: Inside IR35
Day rate: Up to £540 per day
Duration: 6 months (likely to extend)
Start date: ASAP
Key skills: Azure, Cloud, 3rd line Support, Microsoft 365
Our Client requires an experienced Infrastructure Cloud Engineer to join their existing join the Cloud Services team. This is an Infrastructure Engineering role working in a large Enterprise environment with circa 5500 users and an extensive Cloud footprint. This role is primary project based with around 70% of your time being dedicated to project work and 30% being dedicated to reactive support.
Technical Skills:
- Have existing knowledge of the following technologies: -
o Azure
o Microsoft 365
o Microsoft Defender (for Cloud, O365, Identity & Email)
o Intune Device Management
o Exchange/SMTP/365 messaging support & administration
o Zero trust technologies such as Zscaler,
o Windows 11 and Windows server.
- Investigate and resolve 3rd line support issues, working closely with suppliers when required.
- Maintain and support the IT Infrastructure in line with agreed Service Level Agreements (SLAs).
- Support change delivery utilising an ITIL service management framework
- Have demonstratable experience in larger scale environments (1000+ users).
- Knowledge of IT Security and compliance policies and procedures.
- Knowledge of automation is beneficial using tools such as Copilot and PowerShell.
- Excellent written and verbal skills.
- Lead role in managing suppliers and ensuring that we get the best value and performance with them.