About this role
This permanent Commercial Operations Manager role in Swindon is responsible for the leadership, performance and continuous development of the Sales Office function, ensuring efficient delivery of customer quotations, machine configuration, technical solutions, project design and order processing. Leading a team of ten Technical Sales Advisors and Projects Office staff, you will ensure customer opportunities, quotations, orders and projects are managed accurately, efficiently and within agreed service levels. Working closely with the external Sales Team, Product Management, Finance, Supply Chain and Senior Management, the role supports revenue growth, margin achievement and customer satisfaction. Strong leadership, commercial awareness and process management skills are required, with occasional travel to Europe. Salary is £60,000 to £65,000 per annum plus benefits including 24% pension and healthcare. Previous relevant experience is essential.
Job Description
Commercial Operations Manager - High Speed Food Manufacturing Equipment
(Packaging Technology, Food Processing Equipment, Automation Solutions, Labelling and Marking Equipment, Bakery Technologies, Inspection Systems-and Packaging Materials)
*Previous Relevant Experience is ESSENTIAL - candidates without experience will not be considered*
The Role
Responsible for the leadership, performance-and continuous development of the Sales Office-function, ensuring the efficient delivery of customer quotations, machine configuration, technical solutions, project design and order processing.
The role leads a team of ten, comprising Technical Sales Advisors and Projects Office.
The Commercial Operations Manager ensures that customer opportunities, quotations, orders-and projects are managed accurately, efficiently and within agreed service levels. Working closely with the external Sales Team, Product Management, Finance, Supply Chain and Senior Management, the role is critical in supporting revenue growth, margin achievement-and customer satisfaction.
The position requires strong leadership, commercial awareness, and process management skills. Occasional travel to Europe, external Sales Meetings and Customer Meetings will be required.
Key Responsibilities:
- Commercial
- People Leadership
- Project Office Management
- Technical Sales Office Management
- Systems and Process Management
- Communication and Stakeholder Management
The position requires strong leadership and organisation skills, resource planning, commercial awareness, and process management skills, together with the ability to operate effectively in an environment where priorities frequently change.
Essential Skills
- Accountability and Flexibility.
- Collaborative approach.
- Proven experience leading, managing and developing teams.
- A solid understanding of commercial administration functions.
- Experience working with ERP and CRM systems, ideally SAP.
- Experience in workload planning and prioritisation.
- Demonstrates strong commercial awareness.
- Excellent organisational skills.
Desirable Skills:
- Commercial Acumen
- Experience within capital equipment, engineering, or industrial manufacturing sectors.
- Knowledge of project-based engineering environments.
- Experience managing technical sales support functions.
- Knowledge of ISO management systems.
- Advanced SAP CRM and reporting knowledge.
- CAD Design (2D/3D)
What We Offer:
This is an exciting opportunity to join a World Class, Global Market Leader in the sector known for-cutting-edge technology, reliability and-innovation. The team are talented and experienced professionals who are proud to represent our Global Brands.
Excellent Salary, Amazing Benefits, Collaborative Team, Organised and Effective Working Conditions with State of the Art Facilities!
This is a fast paced industry, highly competitive and demanding, so if you thrive in this environment - we need to hear from you! Please apply in writing with up to date CV.